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Digital Marketing Jargon: A Beginners Guide

Have you ever read an article or watched a video littered with terms like PPC, ROI, and CTC? Fear not; this beginner’s guide is here to lift the lid on digital marketing jargon. If you’re new to digital marketing, it’s easy to feel overwhelmed by all the technical terms thrown your way. But don’t worry – it’s not as daunting as it seems! This guide aims to help you understand the common lingo so you can confidently navigate and discuss your online marketing efforts.

1. PPC (Pay-Per-Click)

PPC, or pay-per-click, is a widely used form of online advertising in which advertisers only pay when their ad is clicked. This model is frequently employed in search engine advertising platforms such as Google Ads, where businesses compete in auctions to display their ads when users search for specific keywords.

2. SEO (Search Engine Optimisation)

Search Engine Optimisation (SEO) involves strategically implementing techniques to optimise your website’s structure and content to improve its visibility and ranking on search engine results pages (SERPs). The primary goal of SEO is to attract organic (unpaid) traffic to your website by enhancing its relevance and authority for specific search queries. By carefully refining keywords, meta tags, and link-building strategies, you can improve your website’s chances of being discovered by users seeking information or products related to your industry. Through SEO, businesses aim to achieve higher visibility, increased website traffic, and improved conversion rates.

laptop with SEO search engine optimisation on the screen

3. CPC (Cost Per Click)

The cost per click (CPC) is how much an advertiser pays for each click on their pay-per-click (PPC) advertisement. For instance, if you run a campaign on Google Ads, you will incur a charge based on the cost per click every time someone clicks on your ad. It’s important to note that the price for each click can fluctuate depending on the level of competition for the specific keyword targeted in the advertisement.

4. ROI (Return on Investment)

Return on Investment (ROI) is a crucial metric for evaluating the success of your digital marketing campaigns. It provides a measure of the profitability of your marketing efforts by comparing the amount of money spent on marketing, such as advertising costs, to the revenue generated from those efforts.

The formula for calculating ROI is: 

ROI = (Net Profit from Marketing / Cost of Marketing) x 100

A positive ROI indicates that your marketing efforts yield a net profit, meaning that you generate more revenue than the amount invested in marketing. It is an essential metric for assessing the effectiveness and efficiency of your marketing strategies.

5. CTR (Click-Through Rate)

Click-through rate (CTR) is a metric used in online advertising to measure the percentage of people who click on an ad after seeing it. A high CTR typically indicates that the ad is relevant and compelling to the audience. CTR is calculated by dividing the number of clicks on the ad by the number of times the ad was shown (impressions). In other words, it measures the effectiveness of an ad in attracting clicks relative to its exposure. This metric is important for assessing the performance and relevance of ad campaigns.

person holding a smartphone with laptop in the background showing website analytics

6. Impressions

Impressions are a metric used in advertising and content promotion to measure how often an ad or piece of content has been displayed on a platform (such as Google). They indicate the number of times the ad has been visible to users, regardless of whether they interacted with it. In essence, impressions reflect the reach and visibility of the ad or piece of content, providing insights into how many times the audience potentially saw it.

7. Conversion Rate

The conversion rate is a metric that measures the percentage of website visitors who take a specific action after clicking on an ad. This action could include filling out a contact form, making a purchase, signing up for a newsletter, or any other desired outcome. A high conversion rate indicates that your marketing efforts successfully persuade visitors to take the desired action that positively impacts your business.

8. Bounce Rate

The bounce rate of a website refers to the percentage of visitors who navigate away from the site after viewing only one page. A high bounce rate often indicates that visitors are not finding the information or products they are looking for or that the website is not compelling or engaging enough to encourage further exploration. This can be a concern for website owners, as it suggests that their site may not be meeting visitors’ expectations or providing a positive user experience.

9. Landing Page

A landing page is a crucial component of a digital marketing campaign. It is a standalone web page designed to guide visitors towards a specific action or conversion goal. Typically, landing pages are streamlined and focused, with minimal distractions, and are often used to promote a single call-to-action, such as signing up for a service, subscribing to a newsletter, purchasing a product, or downloading a resource. The content and design of a landing page are tailored to encourage visitors to take the desired action, making it an essential tool for generating leads and driving conversions.

example of a landing page shown on a laptop, tablet and smatphone

10. Organic Traffic

Organic traffic is the term used to describe visitors who land on your website as a result of unpaid search results. This means they didn’t click on a paid ad but found your website through a search engine like Google or Bing. Improving your website’s SEO (search engine optimisation) can help boost your organic traffic by making your site more visible and accessible to search engine users. 

11. Paid Traffic

Paid traffic, also known as paid media, refers to the visitors who land on your website by clicking on an advertisement you’ve paid for. This type of traffic can be generated through various means, such as pay-per-click (PPC) ads, sponsored social media posts, display/banner ads, and other forms of paid promotion. It is a way for businesses to attract potential customers by investing in targeted advertising placements across different online platforms.”

12. Lead Generation

Lead generation is a crucial marketing process that involves capturing the interest of potential customers and converting them into leads. This involves identifying and attracting individuals who have shown an interest in a company’s products or services. By generating leads, businesses can build a list of potential customers with some level of interest, allowing them to engage further and nurture those relationships.

13. A/B Testing

A/B testing, also known as split testing, is a method used to compare two different versions of a webpage, advertisement, or email to determine which one performs better. By conducting A/B tests, marketers can gain valuable insights into what resonates best with their target audience and optimise their marketing strategies accordingly. This process involves showing two variations to similar visitors simultaneously and then analysing which version yields better results in terms of engagement, conversion rates, or other key performance indicators.

a blackboard with A/B testing written on it

14. Remarketing

Remarketing is a digital marketing strategy that involves targeting ads specifically to individuals who have previously visited your website or engaged with your content, such as watching a video or interacting with your social media posts. It’s a subtle yet powerful way to re-engage with potential customers and remind them about your products or services, ultimately encouraging them to return to your website and make a purchase.

15. SERP (Search Engine Results Page)

The Search Engine Results Page (SERP) is the page that appears after entering a search query into a search engine, such as Google. Search Engine Optimisation (SEO) is the practice of optimising your website to improve its visibility and rankings on the SERP, with the specific goal of increasing organic traffic. The higher your website ranks on the SERP, the more likely it is to receive clicks and organic traffic from users searching for relevant information or products.

16. KPI (Key Performance Indicator)

Key Performance Indicators (KPIs) serve as the quantitative measurements that enable businesses to assess the effectiveness of their marketing efforts. These metrics encompass a range of factors, such as conversion rate, click-through rate (CTR), and return on investment (ROI), depending on the particular objectives of the campaign.

17. CTA (Call-to-Action)

A call-to-action (CTA) is a specific prompt that encourages your audience to take a particular action, such as making a purchase, signing up for a service, or learning more about a product or offer. A strong and effective CTA is essential for driving conversions, as it guides potential customers towards the desired action and helps achieve marketing objectives.

18. Engagement Rate

Engagement rate is a metric that measures the level of interaction and involvement your audience has with your content. It encompasses various forms of interaction, such as likes, shares, comments, and clicks on social media posts, emails, or advertisements. A higher engagement rate indicates that your audience actively engages with your content, showing their interest and involvement in what you offer.

piece of paper with customer engagement printed on it

19. SMM (Social Media Marketing)

Social Media Marketing (SMM) is a powerful digital marketing technique that uses various social media platforms such as Facebook, Instagram, LinkedIn, or TikTok to connect with your target audience, build brand awareness, and promote your products or services. By creating and sharing content, engaging with followers, and running targeted advertising campaigns, businesses can effectively reach and engage with their audience more personally and directly. SMM is a crucial component of a comprehensive digital marketing strategy as it allows businesses to interact with their customers, drive website traffic, and boost conversions and sales.

20. CMS (Content Management System)

A Content Management System (CMS) application allows you to create, edit, manage, and publish content on your website. It provides a user-friendly interface that enables users to update website content without needing advanced technical skills. Popular examples of CMS platforms include WordPress, Shopify, and Wix. These platforms offer a wide range of features and customisation options to suit various website needs, making it convenient for beginners and experienced users to maintain their online presence.

Silver Imac Displaying Collage Photos

Conclusion

Understanding the terminology associated with digital marketing may initially appear daunting, but once you grasp the fundamental concepts, the world of digital marketing becomes more accessible and understandable. Each piece of jargon denotes a crucial aspect of bolstering your online presence, and attaining a firm understanding of these principles will empower you to make informed and strategic marketing choices. It’s essential to remember that continual learning, experimentation, and enhancement are pivotal for achieving success in digital marketing.

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